FAQs

Shipping

When will I receive my order?

Orders usually ship within 2 business days. Most orders will ship USPS (2-5 day delivery), however some orders may ship FedEx/UPS dependent upon weight. You will be notified with a tracking number upon shipment. 

 

Returns

Do you accept returns?

Items that are unworn, unwashed, and have their original tags may be returned for store credit within 15 days of purchase. 

Please email us at hello@madfunhats.com to initiate a return. 

Buyers are responsible for return shipping cost. 

 

Custom Orders

Do you take custom orders? 

We do! We love the creativity and fun of custom orders. Please email us the details of your custom hat design and we'll be in touch. hello@madfunhats.com 

How much are custom hats?

Custom hats vary in cost based on the complexity of the design and printing but start at $20.